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Newcastle Meals on Wheels: Serving the Community Since 1963. 

Since 1963, Newcastle Meals on Wheels has been delivering more than just meals. We deliver nourishment, connection, and peace of mind to people across our community who need it most.

For over sixty years, we have supported older Australians and others requiring assistance with healthy, home-delivered meals and a friendly smile, three times a week.

We are a local not-for-profit organisation committed to helping people live independently, safely, and with dignity in their own homes.

There’s a reason our community-based charity has thrived and evolved for more than six decades: our service is reliable and built on trust, quality, and genuine care.

We’re more than just a meal.

VIDEO ORIGIN STORY AND EXAMPLES
 https://www.youtube.com/watch?v=y2TTbeeH9ZY 

Our History 

Newcastle Meals on Wheels began serving the local community in 1963. We started small, delivering meals to just seven elderly customers. Today, we support more than 1,200 customers every week across 10 branches throughout Newcastle and the Hunter Region.

The first Australian Meals on Wheels service began in Melbourne in 1953, with meals delivered by tricycle. A simple but powerful idea that nutritious food and community connection could help older people remain safely at home.

The original concept began even earlier in England in 1943, created to support elderly people who wished to remain in their homes but needed practical help to do so.

More than 60 years later, that same spirit of neighbour helping neighbour continues to guide everything we do.

Our Impact, Vision, and Purpose 

[quote] “This year, we delivered over 355,000 meals and logged thousands of volunteer hours. These numbers reflect more than just output - they represent lives touched, relationships built, and communities strengthened.”
Danielle Reitano, CEO, Newcastle Meals on Wheels

Each year, our work contributes to:

• Preventing malnutrition
• Supporting independence and safe living at home
• Reducing loneliness through regular social connection
• Reducing avoidable hospital admissions
• Strengthening local volunteering and community engagement 

Our Vision: 

To nourish lives, support independence, and create happy, inclusive communities through the power of good food and connection. 

Our Purpose: 

To help people live independently with nutritious meals, friendly connections, and services that support their health, wellbeing, and safety.

Want to experience the difference? Start Your Order | Volunteer With Us [link to each]

Our Team 

Our dedicated team works from our Head Office in Tighes Hill, and across our 10 local branches in Boolaroo, Hamilton, Lambton, Mayfield, Merewether, Morisset, Stockton, Tomaree, Toronto, and Wallsend.

Our staff bring experience in aged care, nutrition, community services, and volunteer coordination, and are all united by a shared commitment to care.

We are also supported by more than 450 local volunteers - the heart and backbone of our service for over six-decades. Their compassion, reliability, and generosity make our work possible.

Our Sponsors 

We are grateful for the generous support of our sponsors and community partners, whose contributions help us continue delivering essential services across Newcastle.

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H2: Our Policies 

Transparency and accountability are central to who we are as a trusted not-for-profit organisation. We proudly align with the new Aged Care Act and follow the Aged Care Code of Conduct.

Our Aged Care Reform Information Pack includes:

• The Statement of Rights
• Useful contacts for further support
• Aged Care Code of Conduct
• Feedback and Complaints process
• Whistleblower Policy 

Aged Care Reform Information Pack [link to PDF]

We welcome feedback. Anyone can give a compliment, raise a concern, make a suggestion, or lodge a complaint by speaking with a staff member or manager, or by contacting us directly:

Newcastle Meals on Wheels 
3/6 Revelation Close, Tighes Hill NSW 2294 
Phone: 02 4957 7097 
Email: info@mow.net.au 

Be Part of Our Community 

Whether you are looking for nutritious home-delivered meals in Newcastle, volunteering opportunities, or ways to support older Australians in our region, we would love to connect with you.

{link to the following] 

Start Your Order

Become a Volunteer

Contact Us