Supporting a Loved One? Here’s What You Need to Know.

Organising support for a loved one, such as an ageing parent, can feel overwhelming.

You may be wondering:

Are they eating properly?
Are they safe at home?
How do I organise funding?
Where do I even start?

You don’t have to figure it out alone.

At Newcastle Meals on Wheels, we support older people and their families, with nutritious home-delivered meals and friendly Wellbeing Checks.

We also offer additional Social Support, however these services are dependent on funding and availability. Learn more here.

I’m Worried My Parent Isn’t Eating Properly

This is one of the most common concerns we hear.

As people age, they may:

Lose interest in cooking
Skip meals
Eat smaller portions
Struggle with shopping or meal preparation

Our meals are:

Dietitian-designed and regularly reviewed to meet the needs of older Australians
Portion-controlled and nutritionally balanced
Available in texture-modified and smaller “Mini Mains” options
Delivered to your parent's door or kitchen table

We developed - and follow - the National Meal Guidelines in partnership with the University of Wollongong to help prevent malnutrition and support independence.

With us, you can feel confident your parent is receiving regular, healthy, and nourishing meals.

Register With Us Today

What’s the Difference Between CHSP and Support at Home (SaH)?

In simple terms:

CHSP

Entry-level aged care support
Lower annual budget
Basic in-home services

Support at Home

Replaced Home Care Packages in 2025
Larger budget
Ongoing and more intensive support

Feeling Overwhelmed?

You don’t need to figure this out alone. Call us for a friendly, no-pressure conversation about supporting your parent. Phone: 02 4957 7097

We’ll explain funding, delivery, and next steps, clearly and simply.

Who Pays the Meal Bills?

We invoice your parent directly. Invoices are issued monthly. Invoices can be paid via direct debit or credit card.

If your parent is receiving Support at Home (SaH), their provider may invoice them separately for the subsidised portion (paid from their care budget). We explain everything clearly before you begin.

How Quickly Can Meals Start?

In most cases, meals begin within one week of registration.

If there is urgency - such as sudden illness or hospital discharge - we will do our best to respond quickly.

Meals are delivered:

On Mondays, Wednesdays, and Fridays (we do not deliver on public holidays or weekends)
Between 9am and 11:30am

Every delivery includes a friendly and free Wellbeing Check.

What If Their Funding or Provider Changes?

We can help you navigate changes. If funding transitions or providers shift, we will work with you to keep everything smooth and stress-free.

Can I Speak to Someone Before Registering?

Absolutely. We understand this can feel complicated. Call us for a friendly, no-pressure conversation. Phone: 02 4957 7097 We’re here to help you support your parent safely, confidently, and compassionately.